fe777 Terms & Conditions — Rules Governing Your Account and Play

These Terms & Conditions ("Terms") govern the relationship between fe777 ("we", "us", "our", or "the Platform") and any individual ("you", "the Player", or "the User") who accesses, registers on, or otherwise makes use of the fe777 online casino and sportsbook platform available at https://fe777.io.

fe777 is an online gaming platform operated for the Bangladesh market, offering casino games, live dealer tables, slots, and sports betting services denominated in Bangladeshi Taka (BDT). The Platform facilitates entertainment gaming only. Nothing on this Platform should be construed as financial advice, investment guidance, or a guarantee of monetary return.

These Terms are written in English and shall be interpreted in English. In the event of any ambiguity, the English-language version of these Terms shall prevail. fe777 reserves the right to update or amend these Terms at any time; the effective date of the current version is stated above. Continued use of the Platform following the publication of any amendment constitutes your acceptance of the revised Terms.

By accessing the fe777 Platform, you also confirm your agreement with our Privacy Policy and our Responsible Gaming Policy, each of which is incorporated by reference into these Terms.

To be eligible to register and maintain an active account on fe777, you must satisfy all of the following conditions at all times:

• You are at least 21 years of age. fe777 operates a strict 21+ policy. Registering on behalf of a minor or allowing a minor access to your account is a serious breach of these Terms and will result in immediate account closure and forfeiture of any outstanding balance.
• You are accessing the Platform as a private individual acting on your own behalf, and not as a professional gambler, agent, or representative of any third party.
• You are not prohibited from accessing online gaming services under the laws applicable to your place of residence or jurisdiction.
• You have not previously had an fe777 account suspended, closed, or terminated for breach of these Terms.
• You are not a self-excluded player who has applied for self-exclusion through the fe777 responsible gaming tools.
• You are not an employee, contractor, director, officer, or close family member of fe777 or any of its affiliated partners, software providers, or payment processors.

Each player is permitted to hold one (1) account only on the fe777 Platform. Opening duplicate, secondary, or linked accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. Any bonus or winnings accrued through a duplicate account will be voided.

During the registration process, you are required to provide accurate, current, and complete personal information including your full legal name, date of birth, email address, and Bangladeshi mobile number. You must keep this information up to date. Providing false or misleading information during registration constitutes a material breach of these Terms.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. fe777 will not be liable for any loss resulting from unauthorised access to your account caused by your failure to adequately protect your login details. You must notify fe777 support immediately if you suspect any unauthorised use of your account.

fe777 reserves the right to request supporting identity documents at any stage — including but not limited to a copy of a government-issued national identity card (NID), passport, or driver's licence, and proof of payment method ownership (e.g., a screenshot of your bKash or Nagad registered mobile number). Accounts that fail to pass identity verification within the period specified by our support team may be suspended.

All transactions on the fe777 Platform are conducted in Bangladeshi Taka (BDT). fe777 does not accept deposits in foreign currencies. No currency conversion fees are applied by fe777 on BDT deposits or withdrawals.

Accepted deposit methods currently include bKash, Nagad, Rocket, Upay, and supported Bangladeshi bank accounts including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Minimum deposit amounts vary by method; the current minimums are published in the cashier section of your account.

Withdrawals are processed to the same payment method used for the most recent qualifying deposit, as a primary anti-fraud and anti-money-laundering measure. You may not withdraw funds to a third-party account, a payment method not registered in your name, or a method that differs from your deposit channel without prior written approval from fe777 compliance.

fe777 does not charge processing fees on withdrawals. Standard withdrawal processing times are approximately 30 minutes for bKash and Nagad and 2–4 hours for bank transfers made during Bangladesh Standard Time (BST, UTC+6) business hours. Processing times may be extended during periods of high volume, public holidays, or where additional verification is required.

• Deposits made via bKash and Nagad are typically credited to your fe777 wallet within seconds of mobile confirmation.
• fe777 reserves the right to request proof of payment method ownership before processing any withdrawal exceeding ৳50,000.
• Players may not deposit funds on behalf of another player, nor may they accept transfers of funds from other players within the Platform.
• fe777 reserves the right to delay or decline any withdrawal if it suspects a breach of these Terms, fraudulent activity, or non-compliance with anti-money-laundering obligations.

fe777 offers bonuses and promotions to eligible players from time to time. All bonuses are subject to the specific terms published with each individual offer, in addition to the general bonus conditions set out in this section.

Wagering requirements apply to all bonus funds unless a specific promotion explicitly states otherwise. Bonus funds and any winnings generated from bonus funds may not be withdrawn until the applicable wagering requirement has been met in full. The wagering requirement applicable to each bonus is stated in the promotion's individual terms.

• Bonuses are credited to a player's bonus wallet and are kept separate from real-money funds until wagering requirements are satisfied.
• Only one bonus may be active at a time unless a specific promotion states that bonuses may be combined.
• fe777 reserves the right to withdraw any bonus offer at any time without prior notice, provided that the withdrawal does not affect bonuses already accepted and currently being wagered by a player.
• Bonus abuse — including but not limited to the creation of multiple accounts to claim the same bonus, coordinated betting patterns designed to meet wagering requirements with minimal risk, or exploitation of software errors — will result in immediate cancellation of all bonuses and may result in permanent account closure.
• Bonuses are intended for recreational players only. fe777 reserves the right to decline bonus eligibility to any player at its discretion.
• In the event of a conflict between the general bonus conditions in this section and the specific terms of an individual promotion, the specific terms of the individual promotion shall take precedence.

All casino games available on the fe777 Platform are supplied by licensed third-party software providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi. Game outcomes are determined by certified Random Number Generator (RNG) systems operated by the respective game providers. fe777 does not manipulate game outcomes.

The rules governing each individual game — including minimum and maximum bet limits, RTP (return to player) percentages, side bet rules, and jackpot conditions — are published within the game interface itself. Players are responsible for reading and understanding the rules of each game before placing bets.

In the event of a disconnection or technical failure during a game round, the following rules apply:

• If a disconnection occurs before a bet is confirmed and accepted by the game server, the bet will be voided and any staked amount will be returned to your wallet.
• If a disconnection occurs after a bet has been confirmed by the game server but before the outcome is displayed, the game round will be completed by the server and the result will be available in your transaction history upon reconnection.
• fe777 is not liable for disconnections caused by factors outside our control, including network outages, device failures, or internet service provider issues on the player's side.

Sportsbook bets are governed by fe777's published sports betting rules, which detail settlement procedures, void conditions, in-play betting rules, and maximum payout limits per event and per market. Sports betting rules are accessible from the sportsbook section of the Platform.

The following conduct is strictly prohibited on the fe777 Platform. Any player found to have engaged in prohibited conduct will have their account suspended or permanently closed and any outstanding balance may be forfeited:

• Opening more than one account on the Platform, whether under your own name or any alias.
• Using automated software, bots, scripts, or any artificial intelligence tool to place bets, interact with games, or circumvent Platform security measures.
• Exploiting software bugs, glitches, or errors in game logic to gain an unfair advantage. Any winnings derived from a known or suspected software error will be voided.
• Engaging in any form of collusion with other players, including in live dealer games, poker, or any game format where player interaction is possible.
• Using the Platform for any money laundering, fraud, or other financial crime purpose. fe777 cooperates with relevant authorities and may report suspicious financial activity in accordance with applicable regulations.
• Providing false identity information or submitting forged or altered identification documents during the verification process.
• Attempting to reverse transactions that have been legitimately processed by fe777 through chargebacks or payment disputes without first contacting fe777 support to resolve the matter.
• Sharing your account credentials with any third party or allowing any other person to use your fe777 account.
• Using VPN, proxy, or other IP-masking tools to misrepresent your geographic location or to circumvent access restrictions.

fe777 is committed to promoting responsible gaming. We provide a suite of practical tools to help players maintain control over their gambling activity. These tools are available from the responsible gaming section of your account settings at all times.

• Deposit Limits: Set daily, weekly, or monthly BDT deposit caps. Limits take effect immediately when set and cannot be increased for a cooling-off period of 24 hours.
• Loss Limits: Set a maximum BDT loss threshold over a defined period. Once reached, further bets will be declined until the period resets.
• Session Time Reminders: Configure automatic on-screen reminders at defined intervals to prompt awareness of time spent playing.
• Cooling-Off Period: Take a temporary break from the Platform for a period of 24 hours, 7 days, or 30 days. During a cooling-off period, your account remains accessible for withdrawal purposes only.
• Self-Exclusion: Permanently exclude your account from the fe777 Platform. Self-exclusion is irreversible for a minimum period of 6 months. To apply for self-exclusion, contact support at [email protected] (plain text — not a clickable link).

For further detail on fe777's responsible gaming framework, please review our dedicated Responsible Gaming page. If you believe your gambling is causing harm to yourself or others, please seek help from a qualified support service in Bangladesh immediately.

fe777 collects, stores, and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in that policy.

All data transmitted between your device and the fe777 Platform is protected by 256-bit SSL (Secure Sockets Layer) encryption. Account passwords are stored in hashed form and are never accessible to fe777 staff in plain text. fe777 does not sell personal data to third parties for marketing purposes.

fe777 may share data with third-party service providers strictly as necessary to operate the Platform — for example, payment processors (bKash, Nagad, Rocket, Upay) for the purpose of completing transactions, and identity verification providers for the purpose of confirming player eligibility. All such sharing is governed by data processing agreements that bind third parties to confidentiality obligations consistent with this policy.

All content on the fe777 Platform — including but not limited to the fe777 brand name and logo, website design, text, graphics, user interface elements, game thumbnails, promotional artwork, and software — is the exclusive property of fe777 or its licensed content providers and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the fe777 Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to:

• Copy, reproduce, republish, upload, post, transmit, or distribute any content from the Platform without prior written consent from fe777.
• Modify or create derivative works based on Platform content.
• Use any fe777 trademark, service mark, or logo without express written authorisation.
• Frame or mirror any part of the Platform on any other website or service.

Any unauthorised use of fe777 intellectual property may result in legal action. Game content made available through the Platform remains the intellectual property of the respective software providers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Ezugi, and others) and is subject to those providers' own intellectual property rights.

To the fullest extent permitted by applicable law, fe777 shall not be liable to any player for:

• Any loss of profits, revenue, data, goodwill, or anticipated savings arising out of or in connection with your use of the Platform.
• Any indirect, incidental, special, consequential, or punitive damages, even if fe777 has been advised of the possibility of such damages.
• Any interruption, suspension, or termination of Platform services, including due to scheduled maintenance, force majeure events, or technical failures beyond our reasonable control.
• Any loss resulting from unauthorised access to your account caused by your failure to safeguard your login credentials.
• The accuracy, completeness, or timeliness of any odds, statistics, game results, or other information displayed on the Platform, which are provided for entertainment purposes only.

Nothing in these Terms shall limit fe777's liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

fe777 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including but not limited to circumstances where:

• The player has breached any provision of these Terms.
• The player has provided false, misleading, or unverifiable identity information.
• The player is found to be under the age of 21.
• fe777 reasonably suspects fraudulent activity, money laundering, or abuse of bonuses.
• A player's continued activity poses a legal, regulatory, or reputational risk to fe777.

You may close your fe777 account at any time by contacting support. Upon closure, any real-money balance remaining in your account (after the deduction of any applicable bonus funds subject to forfeiture) will be returned to your registered payment method within a reasonable processing period. fe777 reserves the right to conduct a final identity and anti-fraud verification before releasing any closing balance.

Upon termination — whether initiated by you or by fe777 — all licences granted to you under these Terms will immediately cease, and you must stop using the Platform.

fe777 reserves the right to amend these Terms & Conditions at any time. Where changes are material — meaning they significantly affect player rights or obligations — fe777 will provide reasonable prior notice via email to the address registered on your account or via an on-screen notification upon your next login.

Minor amendments (such as corrections of typographical errors, clarifications of existing provisions, or updates to reflect new payment methods) may be made without prior notice. The effective date displayed at the top of this page will always reflect the most recent revision.

Your continued use of the fe777 Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with an amendment, your sole remedy is to close your account before the revised Terms take effect.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the fe777 support team. Our support staff are available 24 hours a day, 7 days a week.

Email: [email protected] (plain text — not a clickable link)

Live Chat: Available from within your logged-in fe777 account at any time.

fe777 aims to acknowledge all written enquiries within one business day (Bangladesh Standard Time, UTC+6) and to resolve complaints within five business days of acknowledgement. Where a complaint requires extended investigation, fe777 will keep you informed of progress at reasonable intervals.